Advancing Cultural Competencies in Coaching (Part 2)
August 7 – 12:00 PM – 2:00 PM
Many coaches develop awareness of cultural differences; however, advancing cultural competency requires moving beyond awareness into practical application. Cultural competency continues to evolve as we engage with diverse perspectives and expand our ability to coach across differences with intention and skill. In coaching, these dynamics influence trust, connection, and overall effectiveness.
This workshop builds on foundational concepts and focuses on applying cultural competency in real coaching situations. Participants will explore cultural nuances, strengthen intercultural communication skills, and develop strategies to create more inclusive and responsive coaching environments.
Learning outcomes include:
• Apply cultural competency concepts in real coaching scenarios
• Recognize and navigate bias and assumptions in coaching conversations
• Explore cultural and systemic influences on client experiences
• Strengthen inclusive coaching presence and communication across differences
DEIB Learning Series (Complimentary for Members)
This workshop is Part 2 of a 3-part DEIB learning series, offered free of charge for ICF Central Florida members:
• Part 1: Global Cultural Competency — May 14
• Part 2: Advancing Cultural Competencies in Coaching (This session)
• Part 3: Coaching in Cultural Humility — November 6
Session Duration: 2 hours
CCE Credits: 1.5 Core Competencies (CC) | 0.5 Resource Development (RD)
About our Facilitator:
Dr. Jennifer Koster is the DEIB Engagement Manager at the International Coaching Federation, where she leads global engagement strategies, supports member resource groups across regions, and develops inclusive learning experiences that reflect the evolving needs of the coaching profession. She works closely with the VP of DEIB, to build alignment and expand programming that fosters equity, access, and belonging. With a PhD in Rhetoric and Composition, an ACC credential, and a background in higher education, Jen brings clarity, strategy, and a touch of humor to every project—whether she’s designing a course, managing engagement, or making complex concepts actually make sense. In addition to my education, I spent many years working in the business sector in various roles in the banking, collections, and non-profit sectors. This work led to me teaching business courses later on. In 2014, I took a huge leap of faith to start a full-time college teaching career. I returned to my high school and started teaching at the secondary level. Career change doesn’t have to be scary–it is refreshing (and I would know!).
